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Technology Change Lead - 2003


Technology Change Lead

  • Primary Location:
  • Contract Type:
  • Employment Basis:

Flexible Working

(when applicable)

Shares Plan

Careers Progression

Global Mobility

Ongoing Learning

Pension Scheme

Health Insurance

Pizza and Drinks Fridays

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Role purpose:

Our vision for global technology is to achieve competitive advantage for our divisions by collaborating on areas of technology that benefit from global scale, while maintaining divisional autonomy in other areas.

Achieving our vision and maximising the potential of the 4000+ technologists in the Flutter group will involve significant change in all areas of Technology, as well as other related functions. Successfully managing the impact of major structural changes on teams, organisations and processes will be critical to success, and is often overlooked in large-scale technology transformation projects.

Reporting to the Group Director, Technology Change, the Technology Change Lead is accountable for supporting the creation and successful delivery of a change strategy that helps to achieve sustainable transformation and competitive advantage for our divisions.

This role requires a creative, adaptive thinker with the ability to exert influence without authority. The Technology Change Lead will be required to work collaboratively and proactively across the entire business with stakeholders at every level of the organisation.

Responsible for:

  • Supporting in the creation and delivery of strategies that drive an understanding of the organisational and cultural implications of change.
  • Providing thought partnership to technology teams across the Group to ensure a best practice/best fit approach to change management for all programmes/projects that contribute to the delivery of global strategic technology initiatives.
  • Developing robust, scalable tools to evaluate, manage and communicate the impact of change that can be leveraged by technology teams across the Group.
  • Leading and delivering complex change programmes
  • Analysing and leveraging data related to change, providing periodic reports, recommendations and action plans to technology leaders.
  • Fostering an organisational culture that embraces and thrives on change.
  • Serving as a role model in the promotion of the Group's position on responsible gambling.

Key leadership attributes:

  • Building support: Has close relationships with all relevant stakeholders and is able to leverage it to draw their support towards the Group technology strategy. Is effective in promoting a wider understanding of our strategic initiatives.
  • Objective: Able to act with impartiality and remain fair in all situations. Often defines criteria and identifies all relevant perspectives before making a recommendation or decision.
  • Collaborative: Works collaboratively and in partnership with our stakeholders on shared goals. Consistently seeks out and facilitates the sharing of others' ideas and perspectives and positively impacts the achievement of desired outcomes.
  • Adaptable: Understands other perspectives, and is not hesitant to adapt approach in order to achieve a successful outcome. Mostly effective in managing change through applying insights from others and lessons learned from others.
  • Strategic thinking: Demonstrates a good understanding of overall Group and Group Technology strategic objectives. Mostly able to apply strategic knowledge to specific initiatives and/or decision making. Can consider and explore scenarios and possibilities to help Divisions succeed.
  • Strategic communication: Provides timely and helpful information to others. Able to flex communication style to meet the needs of various audiences (Divisions/locations). Mindful to listen to different perfectives and able to provide constructive feedback.

Key requirements:

  • Demonstrable experience of contributing to the creation and successful delivery of effective long-term change management strategies and communication plans, as well as successfully implementing them by influencing and leading others.
  • Experience of internal and external stakeholder management, supported by excellent verbal and written communication skills with a style that can flex according to the audience.
  • Ability to build excellent working relationships with key stakeholders at all levels of the group.
  • Makes decisions that are well-informed and timely.
  • Creative thinker, able to look at alternatives and consider new ways of thinking to solve problems.


This is who we are

Paddy Power Betfair is an international sports betting and gaming operator, with a market-leading presence in the UK and Ireland, as well as a range of operations across Europe including Romania, Portugal and Malta.

We are online-led, mobile-led and sports-led: and our proprietary technology, unique products and innovative marketing all combine to offer a superb experience to our five million customers worldwide.

Our spirit, talent and ambition has taken us into the FTSE 100 index of the London Stock Exchange and we now employ over 7,000 people in sixteen locations across the globe; from Dublin to Los Angeles, and London to Melbourne. Our culture rewards innovation, teamwork and we like to stay fast-moving in a dynamic industry.

On a larger scale

We are part of Flutter Entertainment, a global sports betting, gaming and entertainment provider for over thirteen million customers worldwide.

Established in 2019, Flutter merged with The Stars Group in 2020. As the parent company Flutter Entertainment now has a host of brands that sit under it including Paddy Power and Betfair (PPB), Sky Betting and Gaming, PokerStars, Full Tilt Timeform, oddchecker, Sporting Life, SportsBet, Bet Easy in Australia, FOX Bet, TVG and FanDuel in the US.

Across the globe, Flutter employs over 14,000 people across more than 40 offices and over 600 retail sites. We pride ourselves on being a responsible operator, committed to making a positive contribution to the communities we operate within.

This is your Challenge

  • Delivering product at scale for over 5 million customers, 99,9% of transactions in less than a second
  • Our systems process more than 7 million transactions every day (more than all the European stock exchanges combined)
  • Deliver high transitional products, serving more than 2.5Bn calls a day
  • Diverse and up to date technical landscape to explore, leverage and innovate
  • The products you’ll develop will comply with ambitious uptime targets: less than 50 minutes downtime expected per year
  • Continuous Integration, Deployment and Testing