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Talent, Engagement and Learning Support Manager - 8109


Talent, Engagement and Learning Support Manager

  • Primary Location:
    Cluj - Napoca, Leeds
  • Contract Type:
  • Employment Basis:

Flexible Working

(when applicable)

Shares Plan

Careers Progression

Global Mobility

Ongoing Learning

Pension Scheme

Health Insurance

Pizza and Drinks Fridays

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Flutter is currently undergoing an exciting HR transformation, establishing a cross-divisional Global HR Operations function underpinned by Workday as the global people technology platform. This People Centre of Excellence will deliver agile, scalable HR services and a high quality experience to Flutter's brands and divisions. This includes a new Specialist Services support function partnering with specialist HR teams to drive and support in areas including talent, engagement, and learning; reward; audit, policy, and compliance.

There is an exciting opportunity for a Talent, Engagement and Learning Support Manager to join this newly formed Specialist Services team and play a crucial role in creating a culture in the Talent, Engagement and Learning Support capability, establishing partnerships across HR to ensure a high quality service is provided from HR Operations to the wider people function and building a high-performing team of analysts to deliver activity.

You will play a key role establishing ways of working with divisional Talent teams across UK&I, International, and Group. They will be accountable for building a team to support across a variety of Talent-related initiatives including: PeakOn (colleague feedback and engagement tool) and LMS delivery, succession management, and talent mobility. 


  • Act as a strategic partner, working with key Talent stakeholders across the wider HR function (Group, UK&I, and International) to ensure the team is set-up to support Talent, Engagement, and Learning needs and initiatives.​
  • Collaborate with key stakeholders to support on and deliver Talent projects in alignment with the broader HR strategy (e.g. Succession management, Talent mobility). ​
  • Working closely with Talent leadership to lead on identifying usage, adoption, and application of PeakOn insights across the Flutter Group.​
  • Driving the team to Support the delivery of key PeakOn insights and data reporting, supporting the actioning of broader Talent solutions. ​
  • Work closely with divisional Learning teams to maintain clear guidelines and standardised approach to mandatory compliance training in Workday Learning and the future LMS solution. ​
  • Partner with People Analytics to ensure reporting and dashboard needs are easily accessible within the Workday platform, troubleshooting when issues arise.​
  • Partner closely with the Knowledge and Effectiveness team to ensure current and future Talent, Engagement, and Learning processes are reflected within knowledge based content socialised across UK&I, International, and Group functions.

The ideal candidate: 

  • Proven experience in a Talent role, delivering strategic initiatives related to Talent management and delivery.​
  • Proven experience establishing Talent, Engagement, and Learning administrative/transactional processes within an HR Operations function.​
  • Experience working in global complex federated organisations preferred.​
  • Experience working within HR Operations teams, contributing to the day to day operational rhythm preferred. ​
  • Experience successfully developing, implementing, and embedding Talent, Engagement, and Learning processes across HR Operations, identifying further opportunities as part of BAU.​
  • Strong people and stakeholder management skills to ensure Talent, Engagement, and Learning support is meeting business needs.​
  • Focused on employee experience with knowledge of best practices related to efficient process delivery preferred.​
  • Proven experience managing others and building high performing teams

What can you expect:

  • 25 days of annual leave
  • Sharesave scheme;
  • „Flexible Benefits” of your choice;
  • Private health insurance (includes dental insurance and health assessments);
  • Free parking;
  • Thousands of courses online through ‘Udemy';
  • Working from home options.

Ways of working:

Flexible working is our way of working! We're a diverse workforce and therefore a 'one size fits all' approach isn't necessarily best. Whatever your personal needs may be, let's have a chat and see how we can accommodate them;

We thank all applicants for their interest, however only the suitable candidates will be contacted for an interview. By submitting your application online, you agree that: your details will be used to progress your application for employment. If your application is successful, your details will be used to administer your personnel record. If your application is unsuccessful, we will retain your details for a period no longer than two years, in order to consider you for prospective Paddy Power Betfair role.



Better Flexibility For You

All our live jobs champion hybrid working, offering a flexible blend of home and office working with full autonomy to decide how many times you travel into the office each quarter.

Looking for a remote role? Let’s chat – we’re open to discussing remote working for all our live jobs.

Inclusive Employer

We are an inclusive employer and we encourage people from all backgrounds. Flexible working is our way of working! We're a diverse workforce and therefore a 'one size fits all' approach isn't necessarily best. Whatever your personal needs may be, let's have a chat and see how we can accommodate them.

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This is who we are

Paddy Power Betfair is an international sports betting and gaming operator, with a market-leading presence in the UK and Ireland, as well as a range of operations across Europe including Romania, Portugal and Malta.

We are online-led, mobile-led and sports-led: and our proprietary technology, unique products and innovative marketing all combine to offer a superb experience to our five million customers worldwide.

Our spirit, talent and ambition has taken us into the FTSE 100 index of the London Stock Exchange and we now employ over 7,000 people in sixteen locations across the globe; from Dublin to Los Angeles, and London to Melbourne. Our culture rewards innovation, teamwork and we like to stay fast-moving in a dynamic industry.

On a larger scale

We are part of Flutter Entertainment, a global sports betting, gaming and entertainment provider for over thirteen million customers worldwide.

Established in 2019, Flutter merged with The Stars Group in 2020. As the parent company Flutter Entertainment now has a host of brands that sit under it including Paddy Power and Betfair (PPB), Sky Betting and Gaming, PokerStars, Full Tilt Timeform, oddchecker, Sporting Life, SportsBet, Bet Easy in Australia, FOX Bet, TVG and FanDuel in the US.

Across the globe, Flutter employs over 14,000 people across more than 40 offices and over 600 retail sites. We pride ourselves on being a responsible operator, committed to making a positive contribution to the communities we operate within.

This is your Challenge

  • Delivering product at scale for over 5 million customers, 99,9% of transactions in less than a second
  • Our systems process more than 7 million transactions every day (more than all the European stock exchanges combined)
  • Deliver high transitional products, serving more than 2.5Bn calls a day
  • Diverse and up to date technical landscape to explore, leverage and innovate
  • The products you’ll develop will comply with ambitious uptime targets: less than 50 minutes downtime expected per year
  • Continuous Integration, Deployment and Testing