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Product Executive - Betfair Sports - 2504

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Product Executive - Betfair Sports

  • Primary Location:
    Clonskeagh Office, Hammersmith Office
  • Contract Type:
    Permanent
  • Employment Basis:
    Full-Time
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Flexible Working

(when applicable)

Shares Plan

Careers Progression

Global Mobility

Ongoing Learning

Pension Scheme

Health Insurance

Pizza and Drinks Fridays

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ROLE OVERVIEW / PURPOSE

The Product Executive will be responsible for developing the Betfair Sports Product and supporting other key initiatives aligned to the Betfair Strategy. 

This role will work with the broader Betfair team to deliver a market leading product experience for highly engaged sports bettors through the distinct Betfair brand. 

You will be obsessed with how Betfair customers interact with our products, using data and insights to ensure we develop a pipeline of compelling products that differentiate Betfair in the minds of our customers. 

You will also work closely with a broader community of product managers to share and leverage best practice. 

 

ACCOUNTABILITIES:

The Product Executive – Betfair Sports will:

Customer Focus

  • Work with the Product Manager and Insights team to clearly articulate the respective customer “why” behind initiatives.
  • Understand distinct segment personas, drivers of performance, behavioural attributes pain points and customer journeys and use evidence to demonstrate customer needs.
  • Capture and translate customer needs into requirements and priorities.
  • Obsess about driving positive impact to Betfair customers, measuring and tracking key product performance.

Product Lifecycle Management

  • Live and breathe evidence-based product development and day-to-day management.
  • Work with other Product Managers, Commercial P&L, Customer Insights, Customer Support, Operations, Product Delivery and Technical teams to identify opportunities and improve product performance.
  • Co-ordinate competitor and market activity monitoring and continuously assess strengths, weaknesses and opportunities for the Betfair product.
  • Coordinate product launches with the Product Manager, Marketing and P&L teams.

Stakeholder management

  • Ensure all initiatives have defined customer needs, clearly articulated through product lean canvas and success metrics that describe measurable changes to customer behaviour and commercial performance.
  • Collaborate with stakeholders to define & communicate the product outcomes.

 

What We're Looking For... 

Behavioural competencies

The Product Executive – Betfair Sports will be…

Customer Obsessed: Builds strong relationships with stakeholders; champions the needs of customers and the importance of exceeding expectations; builds and delivers solutions that exceed customer expectations; prioritises customer satisfaction and builds commitment in others to provide outstanding service

Effective Communicator: Can you communicates Product goals clearly to stakeholders involved in initiatives?

Quality Decision Maker: Makes quality, long and short-term decisions at pace considering various inputs and through collaborating effectively; regularly practices and encourages cross-functional problem solving and decision making.

Nimble: Is energised by new and unfamiliar situations and quickly adapts; open to new ideas and ways of working; proactively shares lessons learned across the organisation.

Hungry for Results: Do you takes accountability for results and can cut across silos to support making the right decisions? Can you develop a good reputation with stakeholders for being trusted, fair and for doing what's right? 

Commercially Savvy: Develops a solid understanding of business drivers and the industry to support decisions.

Education, Qualifications & Experience

Do you have an understanding of online product management?

Do you have knowledge of the sports/betting industry? This would be an advantage but not a pre requisite to apply   


 
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Location
Unit 1-4, Paddy Power, Power Tower, Belfield Office Park, Beech Hill Road, Dublin, Dublin 4, Ireland, DUBLIN 4
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This is who we are

Paddy Power Betfair is an international sports betting and gaming operator, with a market-leading presence in the UK and Ireland, as well as a range of operations across Europe including Romania, Portugal and Malta.

We are online-led, mobile-led and sports-led: and our proprietary technology, unique products and innovative marketing all combine to offer a superb experience to our five million customers worldwide.

Our spirit, talent and ambition has taken us into the FTSE 100 index of the London Stock Exchange and we now employ over 7,000 people in sixteen locations across the globe; from Dublin to Los Angeles, and London to Melbourne. Our culture rewards innovation, teamwork and we like to stay fast-moving in a dynamic industry.

On a larger scale

We are part of Flutter Entertainment, a global sports betting, gaming and entertainment provider for over thirteen million customers worldwide.

Established in 2019, Flutter merged with The Stars Group in 2020. As the parent company Flutter Entertainment now has a host of brands that sit under it including Paddy Power and Betfair (PPB), Sky Betting and Gaming, PokerStars, Full Tilt Timeform, oddchecker, Sporting Life, SportsBet, Bet Easy in Australia, FOX Bet, TVG and FanDuel in the US.

Across the globe, Flutter employs over 14,000 people across more than 40 offices and over 600 retail sites. We pride ourselves on being a responsible operator, committed to making a positive contribution to the communities we operate within.

This is your Challenge

  • Delivering product at scale for over 5 million customers, 99,9% of transactions in less than a second
  • Our systems process more than 7 million transactions every day (more than all the European stock exchanges combined)
  • Deliver high transitional products, serving more than 2.5Bn calls a day
  • Diverse and up to date technical landscape to explore, leverage and innovate
  • The products you’ll develop will comply with ambitious uptime targets: less than 50 minutes downtime expected per year
  • Continuous Integration, Deployment and Testing