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Head of Gaming Product, Betfair UKI - 2679


Head of Gaming Product, Betfair UKI

  • Primary Location:
    Clonskeagh Office, Hammersmith Office, Leeds
  • Contract Type:
  • Employment Basis:

Flexible Working

(when applicable)

Shares Plan

Careers Progression

Global Mobility

Ongoing Learning

Pension Scheme

Health Insurance

Pizza and Drinks Fridays

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Role Overview


The Head of Gaming Product will have the responsibility to deliver products that bring the Betfair brand to life at every gaming product touch point.


The role will be to live and breathe how our customers interact with our gaming products to ensure we deliver an easy & speedy, engaging, innovative and above all safe set of customer experiences that helps Betfair win in a highly competitive, regulated market.


The Head of Gaming Product will develop and execute against a vision & strategy for how Betfair can leverage its significant development resources and game supplier partnerships to create a differentiated and market leading mobile led gaming offering.


This is a senior role within the Betfair UKI business that will help ensure Betfair Gaming continues to develop as a leading provider of Gaming services in the UK & Ireland. The successful candidate will report to the Betfair Director of Product and will work closely with the broader Betfair Gaming Tribe to ensure maximum alignment across our strategic pillars.



Key Responsibilities


  • Ensure the Betfair gaming product performance and user experiences will be on a par with or exceed industry leading digital experiences
  • Align with key stakeholders in Commercial, Marketing, Tech, Compliance, Insight, Design amongst other areas to validate, refine and optimise your product strategy & roadmap priorities based on customer insight, relevant data, commercial performance, regulatory requirements and the competitive market context
  • Ensure the product experience across all gaming products i.e. Sportsbook, Exchange, Casino, PBX, aligns with the overall Betfair gaming customer proposition
  • Manage and develop a team of product & content experts around a culture of high performance
  • Own the gaming content roadmap to ensure Betfair's portfolio of games is constantly evolving to deliver a market leading suite of games to customers
  • Ensure optimisation of game content merchandising across our range of sites & apps in order to serve customer demand and improve commercial performance
  • Work collaboratively with key stakeholders across the business & externally where Betfair gaming have dependencies in delivering product/ platform features and/ or games content
  • Provide regular updates on product performance and delivery progress against roadmap deliverables.


Essential Skills & Experience


  • Strong industry experience with excellent domain expertise in particular with regard to slots, live casino, gaming content providers and gaming product/ platform development generally
  • Experienced people manager – able to provide clear direction along with both development challenge and opportunities for your team
  • Ability to work extremely effectively as part of cross-functional teams in various time-zones/ countries, and develop strong stakeholder relationships, influencing skills
  • Demonstratable experience in building high quality gaming products, platform capability & delivering great customer experiences.


Behavioral Competencies


  • Drives Results: gets stuck in and achieves results that impact the bottom line with high levels of energy and enthusiasm
  • Customer Focus: thinks about customers 24/7, and puts them at the heart of all that we do
  • Strategic Mindset: takes a long-term view and anticipates future trends and implications
  • Decision Quality: makes quality, long and short-term decisions considering various inputs
  • Collaborates: is a team player - works with others across the organisation to get things done
  • Communicates Effectively: develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Resilience: works hard to achieve results navigating around obstacles & setbacks that present themselves.




We never forget our responsibilities to consumers and the wider communities we operate in. Betfair is an equal opportunity employer and supports workforce diversity.

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Betfair, Winslow Road, London, Greater London, United Kingdom, SW11 1TN

This is who we are

Paddy Power Betfair is an international sports betting and gaming operator, with a market-leading presence in the UK and Ireland, as well as a range of operations across Europe including Romania, Portugal and Malta.

We are online-led, mobile-led and sports-led: and our proprietary technology, unique products and innovative marketing all combine to offer a superb experience to our five million customers worldwide.

Our spirit, talent and ambition has taken us into the FTSE 100 index of the London Stock Exchange and we now employ over 7,000 people in sixteen locations across the globe; from Dublin to Los Angeles, and London to Melbourne. Our culture rewards innovation, teamwork and we like to stay fast-moving in a dynamic industry.

On a larger scale

We are part of Flutter Entertainment, a global sports betting, gaming and entertainment provider for over thirteen million customers worldwide.

Established in 2019, Flutter merged with The Stars Group in 2020. As the parent company Flutter Entertainment now has a host of brands that sit under it including Paddy Power and Betfair (PPB), Sky Betting and Gaming, PokerStars, Full Tilt Timeform, oddchecker, Sporting Life, SportsBet, Bet Easy in Australia, FOX Bet, TVG and FanDuel in the US.

Across the globe, Flutter employs over 14,000 people across more than 40 offices and over 600 retail sites. We pride ourselves on being a responsible operator, committed to making a positive contribution to the communities we operate within.

This is your Challenge

  • Delivering product at scale for over 5 million customers, 99,9% of transactions in less than a second
  • Our systems process more than 7 million transactions every day (more than all the European stock exchanges combined)
  • Deliver high transitional products, serving more than 2.5Bn calls a day
  • Diverse and up to date technical landscape to explore, leverage and innovate
  • The products you’ll develop will comply with ambitious uptime targets: less than 50 minutes downtime expected per year
  • Continuous Integration, Deployment and Testing