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Head of Design - 4699


Head of Design

  • Primary Location:
    Clonskeagh Office
  • Contract Type:
  • Employment Basis:

Flexible Working

(when applicable)

Shares Plan

Careers Progression

Global Mobility

Ongoing Learning

Pension Scheme

Health Insurance

Pizza and Drinks Fridays

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Paddy Power | Head of Design | Job Spec




Reporting to the Director of Product the Head of Design will be responsible for all aspects of design in Paddy Power across mobile and web. Working closely with peers in product and development the Head of Design will define and deliver the design strategy, while also enabling their team to deliver superior, delightful, and engaging user experiences across all our products.


Key Responsibilities:

  • Responsible for all aspects of design across mobile and web, be that directly through the Paddy Power design team or indirectly by influencing others and advocating for Paddy Power.
  • Be at the forefront of forging collaborative relationships with product, development and design teams that work across multiple brands.
  • Aligning the Design team to meet the needs of customers and the business day to day and long term
  • Defining strategic team initiatives such as standards, guidelines, frameworks and tooling.
  • Managing the expectations of senior stakeholders to enable them to understand the need for robust UX and visual design processes, including design thinking, research and testing.
  • Drive a culture of continuous improvement within the team.
  • Connect strategy and vision to the day-to-day by exciting and inspiring your team, stakeholders and peers.
  • Identify a balance between ‘the right way to do things' and the ‘right now we need to do things this way' to achieve our goals and bring the team on the journey.
  • Over communicate on all decisions which may impact the design team.
  • Recruit top talent into the team.
  • Accelerating strategic design delivery and ways of working.
  • Infuse hypothesis-driven and experimental ways of working to all strategic and tactical activities.
  • Build feedback loops into every level of design to improve the flow of value.


Required for Success:

  • Experience delivering multi-platform web and mobile applications.
  • Experience in a leadership role managing and growing design teams of multiple people.
  • Evidence of leading teams that have delivered a positive ROI using design thinking with a track record of consistently improving product KPI's through iterative design delivery.
  • Experience using different methodologies and techniques to get to solutions that meet user needs and the ability to adapt based on the context and the problem to be solved
  • Ability to balance a keen desire for innovation and drive high standards to fulfil business needs and customer expectations.
  • An analytical mind - the ability to identify where research is needed and analyse existing data to inform product decisions and strategy.
  • Comfort launching imperfect solutions and taking tough decisions on priorities.
  • Excellent understanding and appreciation of multivariant testing.
  • Excellent communication, interpersonal, and analytical skills, including the ability to present design concepts clearly and persuasively to colleagues, partners, stakeholders, and senior executives.



  • Advantageous but not essential - Bachelors or Masters in User Experience Design, Human Computer Interaction, Human Factors, Experimental Psychology, Cognitive Science or related discipline.


Close map
Clonskeagh Office
Unit 1-4, Paddy Power, Power Tower, Belfield Office Park, Dublin, Dublin 4, Ireland, DUBLIN 4

This is who we are

Paddy Power Betfair is an international sports betting and gaming operator, with a market-leading presence in the UK and Ireland, as well as a range of operations across Europe including Romania, Portugal and Malta.

We are online-led, mobile-led and sports-led: and our proprietary technology, unique products and innovative marketing all combine to offer a superb experience to our five million customers worldwide.

Our spirit, talent and ambition has taken us into the FTSE 100 index of the London Stock Exchange and we now employ over 7,000 people in sixteen locations across the globe; from Dublin to Los Angeles, and London to Melbourne. Our culture rewards innovation, teamwork and we like to stay fast-moving in a dynamic industry.

On a larger scale

We are part of Flutter Entertainment, a global sports betting, gaming and entertainment provider for over thirteen million customers worldwide.

Established in 2019, Flutter merged with The Stars Group in 2020. As the parent company Flutter Entertainment now has a host of brands that sit under it including Paddy Power and Betfair (PPB), Sky Betting and Gaming, PokerStars, Full Tilt Timeform, oddchecker, Sporting Life, SportsBet, Bet Easy in Australia, FOX Bet, TVG and FanDuel in the US.

Across the globe, Flutter employs over 14,000 people across more than 40 offices and over 600 retail sites. We pride ourselves on being a responsible operator, committed to making a positive contribution to the communities we operate within.

This is your Challenge

  • Delivering product at scale for over 5 million customers, 99,9% of transactions in less than a second
  • Our systems process more than 7 million transactions every day (more than all the European stock exchanges combined)
  • Deliver high transitional products, serving more than 2.5Bn calls a day
  • Diverse and up to date technical landscape to explore, leverage and innovate
  • The products you’ll develop will comply with ambitious uptime targets: less than 50 minutes downtime expected per year
  • Continuous Integration, Deployment and Testing