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EUC Engineer - 2707

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EUC Engineer

  • Primary Location:
    Hammersmith Office
  • Contract Type:
    Permanent
  • Employment Basis:
    Full-Time
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Flexible Working

(when applicable)

Shares Plan

Careers Progression

Global Mobility

Ongoing Learning

Pension Scheme

Health Insurance

Pizza and Drinks Fridays

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Role purpose:

This role requires a skilled technology expert responsible for the design and implementation of workplace technologies and ensuring alignment with the Flutter Technology strategy. The role will contribute, as and when required, in the evaluation and in the selection of the technologies, tools, architecture models, components required to achieve our group technology objectives. 

Accountabilities:

  • The Workplace Engineer will need to review, assess and define technical requirements, LLDs, process creation, and maintenance plans (including sign off) for the Flutter Group Functions Projects, based on the suitability to align with divisional requirements;
  • Full-service engagement and provide ideas, options, solutions and advice to global projects;
  • Define formal application onboarding and provisioning model, including SLA's, audit controls, and develop a ways of working between divisions and Group;
  • Responsible for the Identity Management platform for the Group hub, and supporting the Divisional spokes;
  • Responsible for the administration of any Flutter instances of global tools for Communication and Collaboration;
  • Responsible for the triage and resolution of Flutter Workplace technology Incidents and Service Requests;
  • Responsible for Globally available Application Incidents and Service Requests;
  • Manage and support Flutter and Group Proof-of-Concepts;
  • Support Flutter and Group IAM audit responses;
  • Develop and support plans for global technologies that integrate effectively with other aspects of the technical infrastructure;
  • Support the Workplace Architect and Divisional leads with Office Technology and Workplace strategies;
  • Facilitate the development and communication of Flutter Group standards for design, development and deployment;
  • Trusted business partner to encourage interaction from the area (answer ad-hoc questions, share technical expertise, improve processes, improve understanding of how business areas interact with Workplace Technology);
  • Ownership to create and to drive adoption of standard operating procedures/RunBooks and Workplace standards and policies;
  • On-call likely to be introduced in the future 


Competencies:

  • Building Support - We establish close relationships with our stakeholders, underpinned by trust, integrity and respect. We are able to build awareness, understanding and positive momentum behind the Group technology strategy, often without being in a position to assert authority.
  • Objective - We are impartial and unbiased, ensuring equal treatment for all and that decisions taken are based on objective criteria.
  • Collaboration - We work effectively and in partnership with our stakeholders on shared goals that align towards the achievement of the Group technology strategy. We foster a collaborative environment and assume the role of leader when required.
  • Adaptable - We understand and appreciate different and opposing perspectives on an issue and are able to adapt our approach in order to achieve a successful outcome.
  • Strategic Thinking - We think about the big picture and use that perspective to support our Divisions to achieve competitive advantage through greater agility, faster time to market and a better customer experience.
  • Strategic Communication - We are proactive and considered in our approach to stakeholder communications. We actively listen, provide constructive feedback and help others to consider new perspectives.

 

Experience:

  • Experience as part of a complex architecture/development practice, working on multiple large and complex projects simultaneously
  • Demonstrable impact on strategic development of technology in a medium or large sized company
  • Able to take a holistic view of technology across the business
  • Dependability and consistency in successfully running multiple activities varied in scope and complexity and display of a consistent ability to deliver results on time and on budget
  • Experience in managing global distributed processes with matrix responsibilities
  • Experience with the following technologies would be advantageous:
    • Office 365 incl Exchange Online
    • Okta IAM
    • Slack and Enterprise Grid

 
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Location
Hammersmith Office
Betfair, Winslow Road, London, Greater London, United Kingdom, SW11 1TN
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This is who we are

Paddy Power Betfair is an international sports betting and gaming operator, with a market-leading presence in the UK and Ireland, as well as a range of operations across Europe including Romania, Portugal and Malta.

We are online-led, mobile-led and sports-led: and our proprietary technology, unique products and innovative marketing all combine to offer a superb experience to our five million customers worldwide.

Our spirit, talent and ambition has taken us into the FTSE 100 index of the London Stock Exchange and we now employ over 7,000 people in sixteen locations across the globe; from Dublin to Los Angeles, and London to Melbourne. Our culture rewards innovation, teamwork and we like to stay fast-moving in a dynamic industry.

On a larger scale

We are part of Flutter Entertainment, a global sports betting, gaming and entertainment provider for over thirteen million customers worldwide.

Established in 2019, Flutter merged with The Stars Group in 2020. As the parent company Flutter Entertainment now has a host of brands that sit under it including Paddy Power and Betfair (PPB), Sky Betting and Gaming, PokerStars, Full Tilt Timeform, oddchecker, Sporting Life, SportsBet, Bet Easy in Australia, FOX Bet, TVG and FanDuel in the US.

Across the globe, Flutter employs over 14,000 people across more than 40 offices and over 600 retail sites. We pride ourselves on being a responsible operator, committed to making a positive contribution to the communities we operate within.

This is your Challenge

  • Delivering product at scale for over 5 million customers, 99,9% of transactions in less than a second
  • Our systems process more than 7 million transactions every day (more than all the European stock exchanges combined)
  • Deliver high transitional products, serving more than 2.5Bn calls a day
  • Diverse and up to date technical landscape to explore, leverage and innovate
  • The products you’ll develop will comply with ambitious uptime targets: less than 50 minutes downtime expected per year
  • Continuous Integration, Deployment and Testing