Pizza and Drinks Fridays
Paddy Power Betfair (PPB) require a Customer Due Diligence (CDD) executive to join the CDD Operations Team. A fantastic opportunity for a CDD Executive to play a key role in safeguarding both our customers and the business here at PPB.
As an CDD executive you will carry out and document detailed investigations and analysis of customer accounts to identify potential money laundering and complete assessment of customer financial sustainability. The successful candidate will also be required to undertake direct customer contacts and support our customers through responsible gambling interactions. You will have experience of working within a due diligence or fraud department and have the belief in making decisions and recommendations to management teams.
About the team
The CDD Team sits within our AML & Fraud Operations function. We are part of the Customer Operations Function and collaborate with stakeholders across the business in Customer Support, Fraud, Product, & Retail. The successful candidate will be required to work on a shift rotation basis 7 days a week, up to 10pm daily.
What you'll be doing....
Who you are....
Are you a team player who enjoys collaborating with other departments to get things done?
Do you pride yourself on the quality of your decision making?
Are you comfortable with communicating effectively at all levels of the business via different mediums?
Are you agile and flexible when faced with new situations?
Do you a have the ability to analyse, model and interpret data?
Do you have the ability to multitask? Is accuracy and attention to detail a strength of yours?
Do you enjoy problem-solving?
Education, Qualifications & Experience
Do you have knowledge of the payments, banking or e-gaming industry?
Have you got proficiency skills in MS Excel and Visio? (this would be a bonus)
What's your understanding of Paddy Power Betfair suite of products?
Do you have an AML/Compliance specific qualification, beneficial but not essential?
What experience do you have using risk detection system?
What's your experience in a customer facing role (remote or non-remote)?