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Commercial Manager - 4223

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Commercial Manager

  • Primary Location:
    Clonskeagh Office, Hammersmith Office
  • Contract Type:
    Permanent
  • Employment Basis:
    Full-Time
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Flexible Working

(when applicable)

Shares Plan

Careers Progression

Global Mobility

Ongoing Learning

Pension Scheme

Health Insurance

Pizza and Drinks Fridays

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Job Title: Commercial Manager

Reporting Line: This role reports to the Senior Acquisition and Cross-Sell Manager

Job Location/Office: London or Dublin

 

Role Overview/Purpose
This role encompasses work across all products on the Betfair Gaming brand, and will be key to executing Gaming acquisition and cross-sell strategies. This will be achieved by working with the wider Commercial team to ensure the right customer facing proposition and plans are delivered to fit the business requirements.

The role will have a tangible impact on the commercial performance of the Gaming business, both immediately and long term and as such, the role has a major impact on the revenue growth of Betfair Gaming.

The successful candidate will need to work closely with all areas of various wider marketing departments; digital marketing channels, performance analysts, CRM and the brand campaign team to co-ordinate and execute plans across Gaming. The primary focus of the role will be to act as an enabler for PPB to efficiently scale new customer revenue for Gaming. 

This role will report directly to the Senior Acquisition and Cross-Sell Manager. 

 

Key Responsibilities

  • Lead on monthly cross-sell plans for Betfair Gaming looking to drive increased customer conversion rates
  • Input into the ongoing development of Gaming offer strategy, providing perspective and guidance based on historical performance and current market conditions
  • Deliver regular weekly & monthly reporting for both Acquisition and Cross-Sell and present to wider stakeholders
  • Support the development of the Gaming marketing plans across the wider teams, working with Digital, CRM and Brand teams to ensure plans deliver against objectives
  • Working with stakeholders in Commercial, surface new opportunities for Gaming acquisition and cross-sell, using the full breadth of our product capabilities
  • Regularly monitor the conversion performance of our acquisition campaigns and landing pages
  • Work closely with the digital performance team to evaluate performance of acquisition campaigns
  • Work closely with CM to ensure our conversion and early life plans are fully optimised and efficiently executed
  • Executing monthly test & learn plans and A/B testing, using learnings to drive iterative improvement of marketing output
  • Responsible for achieving agreed targets in line with overall Gaming P&L commercial targets
  • Knows and understands cross-sell customer performance along with market/competitor trends to ensure we maintain a high-quality cross-sell experience that excels against competitors

 

Behavioural Competencies

  • Customer Focus – Thinks about customers 24/7, and puts them at the heart of all that we do
  • Business Insights – Has a nose for business, uses insights to impact commercial drivers, thrives on competition
  • Collaborates – An absolute team player
  • Decision Quality – Makes data-driven, decisions considering short and long-term impacts

 

Education, Qualifications & Experience

  • Commercial acumen and a will to deliver campaigns that impact revenue
  • Experience in a fast-moving ecommerce environment
  • A skilled collaborator, with the confidence to manage relationships with stakeholders across the business 
  • Demonstrable interest in the real money gambling landscape
  • Strong Excel & PowerPoint skills
  • Fluency in English is essential
  • Educated to degree level

 


 
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Location
Winslow Road, Wandsworth, London, Greater London, United Kingdom, SW11 1TN
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This is who we are

Paddy Power Betfair is an international sports betting and gaming operator, with a market-leading presence in the UK and Ireland, as well as a range of operations across Europe including Romania, Portugal and Malta.

We are online-led, mobile-led and sports-led: and our proprietary technology, unique products and innovative marketing all combine to offer a superb experience to our five million customers worldwide.

Our spirit, talent and ambition has taken us into the FTSE 100 index of the London Stock Exchange and we now employ over 7,000 people in sixteen locations across the globe; from Dublin to Los Angeles, and London to Melbourne. Our culture rewards innovation, teamwork and we like to stay fast-moving in a dynamic industry.

On a larger scale

We are part of Flutter Entertainment, a global sports betting, gaming and entertainment provider for over thirteen million customers worldwide.

Established in 2019, Flutter merged with The Stars Group in 2020. As the parent company Flutter Entertainment now has a host of brands that sit under it including Paddy Power and Betfair (PPB), Sky Betting and Gaming, PokerStars, Full Tilt Timeform, oddchecker, Sporting Life, SportsBet, Bet Easy in Australia, FOX Bet, TVG and FanDuel in the US.

Across the globe, Flutter employs over 14,000 people across more than 40 offices and over 600 retail sites. We pride ourselves on being a responsible operator, committed to making a positive contribution to the communities we operate within.

This is your Challenge

  • Delivering product at scale for over 5 million customers, 99,9% of transactions in less than a second
  • Our systems process more than 7 million transactions every day (more than all the European stock exchanges combined)
  • Deliver high transitional products, serving more than 2.5Bn calls a day
  • Diverse and up to date technical landscape to explore, leverage and innovate
  • The products you’ll develop will comply with ambitious uptime targets: less than 50 minutes downtime expected per year
  • Continuous Integration, Deployment and Testing