Flexible Working
(when applicable)
Shares Plan
Careers Progression
Global Mobility
Ongoing Learning
Pension Scheme
Health Insurance
Pizza and Drinks Fridays
The Role....
Flutter is the world's largest sports betting, gaming and entertainment provider. We serve over thirteen million customers worldwide. Betfair is one of the key brands within the group. Betfair operates globally and gives online sports betting customers an unparalleled offer with its market-leading Exchange and Sportsbook providing consistent value, choice and innovation. We are well known for our insight-led approach to marketing and communicating with our customers around the world. Betfair is looking to grow its presence in Latin America and is planning to enter Colombia in the coming months.
As CRM manager, you'll be joining a small upstart local team based in Bogota and responsible for launching and growing Betfair in Colombia. This role will report into the Head of Customer Experience.
What You'll Be Doing...
The successful candidate will own all customer communications from day one and will need to develop and implement a CRM strategy from scratch. This is a very hands-on role with responsibility for:
The ideal candidate will be a doer. S/he needs to be comfortable manipulating customer data and setting up CRM campaigns using backoffice tools. S/he should also have strong commercial acumen.
What We're Looking....
Paddy Power Betfair is an international sports betting and gaming operator, with a market-leading presence in the UK and Ireland, as well as a range of operations across Europe including Romania, Portugal and Malta.
We are online-led, mobile-led and sports-led: and our proprietary technology, unique products and innovative marketing all combine to offer a superb experience to our five million customers worldwide.
Our spirit, talent and ambition has taken us into the FTSE 100 index of the London Stock Exchange and we now employ over 7,000 people in sixteen locations across the globe; from Dublin to Los Angeles, and London to Melbourne. Our culture rewards innovation, teamwork and we like to stay fast-moving in a dynamic industry.
We are part of Flutter Entertainment, a global sports betting, gaming and entertainment provider for over thirteen million customers worldwide.
Established in 2019, Flutter merged with The Stars Group in 2020. As the parent company Flutter Entertainment now has a host of brands that sit under it including Paddy Power and Betfair (PPB), Sky Betting and Gaming, PokerStars, Full Tilt Timeform, oddchecker, Sporting Life, SportsBet, Bet Easy in Australia, FOX Bet, TVG and FanDuel in the US.
Across the globe, Flutter employs over 14,000 people across more than 40 offices and over 600 retail sites. We pride ourselves on being a responsible operator, committed to making a positive contribution to the communities we operate within.